Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
Fabric Wholesale Depot however will not accept returns against purchases that have been made incorrectly.
RETURNS FOR RETAIL AND WHOLESALE ORDERS
All returns must be postmarked within five (5) days of the receipt date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at firstname.lastname@example.org to obtain a RETURN MERCHANDISE AUTHORIZATION (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:
FABRIC WHOLESALE DEPOT
1942 E 46th St.
Vernon, CA 90058
Please note you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
To start a return, contact us at email@example.com.
Customer must shoulder the shipping for the return. Once the return has been received, you will be refunded for the product cost only. Shipping is non-refundable.
CLAIMS FOR WHOLESALE ORDERS
If you have received a roll for your order and there is a shortage or damage, all claims must be accompanied with a cutting ticket.
Please send an email to firstname.lastname@example.org with your order number and cutting ticket.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please note that all returns will be subject to the following:
- A 20% restocking fee will be charged for all returns less than 60yards.
If you have any questions concerning our return policy, please contact us at: